Financial technology is a trend that many businesses are finding advantageous. It does not matter what industry it is. Almost every business benefits from financial tech somehow. The field is changing, so it can be hard to know what the latest information is. Keeping you and your company up-to-date with the latest software and tech is necessary to keep your business efficient and finances secure. Traditional banking is becoming obsolete, so here are five fintech trends that you should know.
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1. Cybersecurity Advances
Trends and technologies that were on their way to becoming popular have leaped forward quickly in recent times. According to Swedish electricity entrepreneur Thommy Stenvik, many businesses and organizations have adopted these new and innovative solutions recently. It should go without saying that cybersecurity is one such solution and is essential for any business.
Businesses need to make sure that they are using the best solutions and practices to keep their companies safe and secure from any outside attacks to remain effective. Companies need better cybersecurity protocols with so many people using online and mobile banking. Financial institutions will have to comply with these rules to keep their customers happy and avoid any issues.
2. Blockchain Technology
Blockchain technology is a popular trend that is not going away anytime soon. More companies are creating cryptocurrencies, and an increasing number of retailers and banks are accepting this innovative form of money. Blockchain offers a way to have ultra-secure payments, which reduces the chances of fraud.
As banks navigate this trend, they will have to use new financial technology to give them an edge over other banking institutions. However, blockchain technology implementation should not be too difficult for financial institutions, as their technology is more suited than businesses in different industries. Cryptocurrency and blockchain should be implemented by more institutions in the future, as it has the potential to hold an impressive percentage of the world’s GDP.
3. Mobile-Only Banks
More banks are leaning towards reducing or eliminating their physical locations and focusing solely on mobile banking. As banking applications have become more advanced, this shift will more than likely only continue. It is possible to accomplish tasks on banking apps that you previously had to go to a bank to perform.
New, mobile-only banks offer many advantages, like contactless payments with no fees, paying globally, and easy transfers. Even if a bank does not plan on becoming mobile-only, their app must be secure, fast, and convenient to serve more customers. This trend demands a new approach to coding, development, and design.
4. Robotics
As artificial intelligence becomes more advanced, robotics and AI will become more prevalent in banking. Many tasks can be carried out by a machine, like internal operations and customer service. It is happening now with not only banks but online shopping and other sites as well.
Chatbots can help a customer, and a human usually only takes over if the question or concern is too complex. Instead of having to call customer service for every inquiry or issue, customers have the option to use a chatbot any time of the day. Robotics also can potentially take over processes like identity verification and loan processing, making these processes faster and more efficient.
5. Payment Innovations
Gone are the days where cash or card were the only options for payment. Now you can choose from any number of digital wallets, PayPal, Apple Pay, and more. To keep up with new payment options, banks will have to adapt. Fewer people are carrying cash and only have cards.
Because of this, digital wallets have become more of a mainstay. Instead of having to bring cards, you can use your phone. When shopping in person, many places allow contactless and digital payment options. Banks can adapt to this trend by having more flexible banking apps and different options for payments.
These five trends in fintech need further research, and banks need to implement some of these. Traditional banking is no longer the most popular way to manage your money, and banks need to adapt to this. Mobile banking, cryptocurrency, and robotics are just some things that can make banking better for customers. If the customers are satisfied, they will be more likely to use your bank.
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